InCycle & InCycle Strength Cancellation Policy
If you are canceling a class that you reserved using either class credit or membership, you can cancel your reservation either online or through our mobile app NO LATER than 8 hours before the scheduled class.
If you cancel your reservation less than 8 hours prior to class or are a no-show, you will be charged a $10 cancellation fee.
This policy allows us to be considerate of all clients trying to reserve a spot in class.
InCycle & InCycle Strength Waitlist Policy
If a class is full, please add yourself to the waitlist, so that we can notify you if you are bumped into your preferred class.
Please note that if you sign up for a class via the waitlist, you are signing up for the class. You will be notified via email and/or text if a spot opens up, and you will then be automatically enrolled in that class.
If you no longer want the spot you were waitlisted for, please cancel your reservation 8 hours prior to the class in order to not be assessed the $10 late cancel fee.
If you decide you no longer want to be on the waitlist for a specific class (and ultimately added to that class if a spot opens), please cancel your reservation on the waitlist.
***The waitlist is no longer in effect within 8 hours of the start of class. No one on the waitlist will automatically be moved over & enrolled into the class if another client late cancels. Any spots that open up inside our late cancelation window, will be available first-come-first-serve. Be sure to always check class openings shortly before class, as a spot may open up, even if you were not on the waitlist.